Hi, I’m Geo, and I am deeply committed to delighting users!
Experiencing true satisfaction is rare and exceptional—it's like a comforting meal. I strive to create delight because it represents the pleasant surprise of exceeding expectations. It’s about fulfilling a need that someone may not even realize they had.
Delight transforms the feeling from, “This is exactly what I wanted,” to, “Wow, I didn’t know this was missing from my life!”
Satisfied is an Airbnb with a big gorgeous bathtub.
Delight is that same bathtub accompanied by bath oils, epsom salts and a note welcoming you to your destination.
By attentively going above and beyond, you can create memorable and meaningful experiences. The best way to delight someone is to deeply understand their needs. That is why good research and a customer centered approach is at the heart of delight!
Both exceptional customer service and design, when successful, are filled with delight! My 6+ in Customer Experience make me an expert in research and delight! There is nothing I enjoy more than getting to the root of the problem.
Here are a few things that delight me:
Arriving late to a movie and discovering it hasn’t started yet!
Finding perfectly ripe fruit at the grocery store! (grapes, blueberries)
Enjoying good waves at the ocean!
Receiving a unique book or TV recommendation that I end up loving.
I hope to bring delight to your team and join an organization driven by the desire to delight users!
What delights you?
